Secretarial Services:Consumer Generated Media: What Small Business Owners Need to Learn From Big Corporations

Consumer generated media is fast becoming the most important factor in marketing effectiveness for many industries. And for those industries where it's not yet a major determinant of marketing success, it's just a matter of time.Consumer generated media (CGM) is the combination of comments, reviews, critiques, and complaints wielded by consumers and devoured by prospective [...] more...


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